AIO Games upholds a Fair Play practice in the games provided as we believe in
Transparency in our services and trust and responsibility towards our Users. Further,
this Policy defines the approach that our team will take when fair play violations are
observed in the platform. For the purpose of this policy, Fair Play Violations will mean
any form of fraudulent or illegal activity adopted by the users for playing on our
platform including but not limited to collusion, money laundering, cheating,
manipulation etc. The Fair Play Policy covers the below stated aspects to lookout for
the spirit of competition and skill as the players take on each other at the table.
AIO Games is committed to protect its players against fraud and collusion. AIO Games Fraud Detection Team uses Anti-fraud algorithms to analyze and monitor all games 24x7and to search for inconsistencies with normal playing patterns and check if one or more players are colluding during the game.
Use of Bots or Software Programs or any Third Party Tools or applications, which provides the User with an unfair advantage over their opponents are strictly prohibited. If a tool is detected on our system, we will typically seek to first educate and warn Users against its use. In cases, if a User persists to use such Bots or Software Programs or any Third Party Tools or applications, we may after thoroughly checking ban such Users and confiscate the funds in the account for redistribution to victims of unfair play
Any User found on chat feature, email or voice call with any fellow player or with AIO Games member which is obnoxious, vulgar, foul, racist, abusive or religious remarked.
Any form of Cheating
Hacking in any form, including misusing bugs or using third party tools.
Using multiple accounts or teaming up with players to raise scores.
Using your Username/ID for promoting your personal services and products.
Malicious and rude conversation or statement about AIO Games or any of its other users
Any user ID which is found to be engaged in fraud, illegal and illicit activities that affects game and the game results.
Creation of any login name or passwords which is offensive/abusive/racist
Any user having multiple IDs on Our Platform.
Indulged in any other kind of unwanted activity with the purpose of planned damage to other Players and/or AIO Games.
Indulged in Anti-Spamming & Money Laundering
Using Cheat codes
In the event any User breaches, or AIO Games has reason to believe that such User has breached these
Terms and Conditions, or has illegally or improperly used AIO Games Website/Mobile App or the AIO Games
Services to the detriment of AIO Games or our Users or the general public, in that eventuality AIO Games
may at its sole and absolute discretion, without any notice to the User, restrict, suspend or terminate
such User's access to all or any part of AIO Games Contests or the AIO Games Platform, deactivate or
delete the User's account and all related information on the account. Also, the funds available in the
User/s account will be seized instantly.
Aio Games further reserves the right to take appropriate legal action both Civil and Criminal as it deems fit and proper.
Revealing personal details such as email address, postal address, contact numbers, etc. or by any means revealing your identity through selection of Username is stringently forbidden. We store all the information in a secure environment and is not shared with any untrusted third party.
We work with trusted third-party payment gateways with secure authentication to ensure safety and security of all financial transactions. We use the best data security tools. Our systems are regularly tested using automated and manual processes for security not just by AIO Games but by external security experts also. To avoid fraudulent withdrawals, we have additional OTP verification. For any problems detected or reported, prompt response is given.
In the event User spending reaches a certain cap, we alert users and ask them to play responsibly. Users are told to take an optional break when their game sessions are long. AIO Games mandates the user to take a non-negotiable break when the session reaches a certain duration. The user will not use the app in this situation.
AIO Games reserves the right to update or modify the Policy without any intimation.
Players might report any rude or mean behavior by any other player right away to us our 24x7 Customer Support at firstname.lastname@example.org